Please outline your complaint and we will work together to find a solution.
Have you suffered damage?
Here you can find information on the processing of compensation requests and you can submit your claim.
Have you been disconnected?
Here you can find information on being disconnected from the electricity grid.
Unsure whether your energy consumption is being measured correctly?
If you're concerned, you can request a measurement accuracy check.
Here you can find information about current failure on our disturbance card. You find also many notes in case of interruptions and for a self check in case of a fault.