Skip to main contentSkip to navigationSkip to search

Our service

Customer requests 030 49202 0294

Monday - Friday, 8am - 5pm

Our online portals

We provide further online portals for information and services.


Centralized access to our online portals for customer and service provider.

Meter status online

You wish to inform us of your meter status because

  • you received notification from us, as the regional grid operator, of your annual meter reading,
  • you wish to document your meter status on moving in or out, or
  • you are changing your energy provider and wish to document the meter status at the time of the switch.

Customer request

Please use our customer portal for a request.

Customer portal

Registration of a plug-and-play solar installation, solar plants up to 30 kWp and charging infrastructure and inquiries for low voltage connection and temporary connections (< 250 A) via our customer portal.

Load profile data online

A load profile meter is installed at your withdrawal point and you would like to view your load profile data.

Meter assembly portal

As an electrician, you want to exchange data with us about customer triggered meter assemblies.

Service Provider Portal

As a contract partner, you would like to document, process and invoice measures you undertake on our distribution grid.

Grid data (OpenData)

We publish data about and on Berlin's energy distribution grid via the OpenData platform of the State of Berlin.