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Our service

Customer requests 030 49202 0294

Monday - Friday, 8am - 5pm

Our online portals

We provide further online portals for information and services.

MeinStromnetz

Centralized access to our online portals for customer and service provider.

https://mein.stromnetz.berlin

Meter status online

You wish to inform us of your meter status because

  • you received notification from us, as the regional grid operator, of your annual meter reading,
  • you wish to document your meter status on moving in or out, or
  • you are changing your energy provider and wish to document the meter status at the time of the switch.

https://mein.stromnetz.berlin/web/zaehlerstand

Customer request

Please use our customer portal for a request.

https://mein.stromnetz.berlin/web/kundenanfrage

Customer portal

Registration of a solar plants up to 100 kWp and charging infrastructure and inquiries for low voltage connection and temporary connections (< 250 A) via our customer portal.

https://kundenportal.stromnetz.berlin

Load profile data online

A load profile meter is installed at your withdrawal point and you would like to view your load profile data.

https://lastgang-online.stromnetz.berlin/

Meter assembly portal

As an electrician, you want to exchange data with us about customer triggered meter assemblies.

https://zaehlermontage.stromnetz.berlin

Service Provider Portal

As a contract partner, you would like to document, process and invoice measures you undertake on our distribution grid.

https://dienstleister.stromnetz.berlin

Grid data (OpenData)

We publish data about and on Berlin's energy distribution grid via the OpenData platform of the State of Berlin.

https://daten.berlin.de