Lighting for streets and paths for your safety
Your safety on the streets and paths in Berlin is important to us. On behalf of the State of Berlin, we operate the public, electrical and gas-powered lighting systems.
Note - Lighting on Berlin highways
The lighting on Berlin's freeways is expected to be switched off and permanently decommissioned by the end of January 2025. This affects the lighting systems on the open stretches as well as the lighting on the freeway entrances and exits. Tunnel lighting and the lighting of signposts/information boards will remain in operation. Therefore, please refrain from sending us fault reports for lighting systems on the open stretches of highway.
Have you found a faulty street light?
Please inform us of the affected street lamp and the problem via the interactive map. Alternatively, you can also inform us by phone.
Report the fault immediately
- Enter the location of the fault by typing the street and house number if possible, and clicking on the search icon.
- The map section with the street can be moved or enlarged if necessary. The lighting systems are indicated by different colored pins.
- A known defective system is marked with a yellow, blue or red pin. You can then cancel the acquisition.
- By clicking on a green pin, you select the faulty system and automatically switch to the input form. Please complete the required information.
Our app "Lichtstörung"
Have you noticed a light that is not working? You can use our Lichtstörung app to let us know at any time.
The Lichtstörung app gives you a way of reporting faults or damage to public street lighting systems in Berlin. Once your message is received, we will try to fix it as soon as possible.
App features:
- Fault reporting for public street lighting systems
- Identifying locations using addresses and maps
- Supports GPS location searches
- Option to attach a photo of the problem