Stromnetz Berlin

Current Information

Stromnetz Berlin continues to ensure the operation of power grid and thus the power supply in the tense situation due to the spread of the Sars-CoV-2. We ask for your understanding that we will keep personal contact to a minimum to protect our employees until further notice.

Our customer office at Eichenstrasse is therefore closed for the time being.
From now on, there will be no meter readings on site. Please read your meter yourself and report the meter reading online on https://mein.stromnetz.berlin/zaehlerstand.
Announced meter replacement will mostly continue to be carried out by service partners commissioned by us. The employees of our service partners can identify themselves.
For other inquiries, please only use our online form https://mein.stromnetz.berlin/kundenanfrage! We will take care of your request as soon as possible and give you prompt feedback.

Thank you for your understanding and stay healthy!

E-mobility - visitor site

Dates for 2020 are pubished here.

The 27th of May 2020 is the event "Lange Nacht der Industrie" in Berlin and we open our gate to interested participants. Registration is now open.

Our customer promise

It is important to us to meet your expectations of a secure energy supply and to promote sustainable energy generation for the good of our climate. Take us at our word.

In the event of a power failure

Here you can find information about current failure on our disturbance card. You find also many notes in case of interruptions and for a self check in case of a fault.