Skip to main contentSkip to navigationSkip to search

Our service

Our online service

Customer requests
030 49202 0294
Monday - Friday, 8am - 5pm

Modern building with a wide roof and pillars and a sculpture in front of it under a slightly cloudy sky.

Power for
you and Berlin
at every time

Advise
meter reading

In the event of a power failure

Are you affected by a power failure and need help?

Information for customers

Information about a blocked connection, faulty meter, how to complain, how and when we will contact you and much more.

Meter replacing

You will get a new meter and needs more information.