Stromnetz Berlin continues to ensure the operation of power grid and thus the power supply in the tense situation due to the spread of the Sars-CoV-2. We ask for your understanding that we will keep personal contact to a minimum to protect our employees until further notice.
- Our customer office at Eichenstrasse is therefore closed for the time being.
- From now on, there will be no meter readings on site. Please read your meter yourself and report the meter reading online on https://mein.stromnetz.berlin/zaehlerstand.
- Announced meter replacement will mostly continue to be carried out by service partners commissioned by us. The employees of our service partners can identify themselves.
- For other inquiries, please only use our online form https://mein.stromnetz.berlin/kundenanfrage! We will take care of your request as soon as possible and give you prompt feedback.
Thank you for your understanding and stay healthy!