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Our service

Customer requests 030 49202 0294

Monday - Friday, 8am - 5pm

Power for
you and Berlin
at every time


Advise
meter reading

Customer portal

for inquiries about grid connection or construction site electricity < 250 A or for registration of your solar plant / balcony system and charging infrastructure (wall box).

The right connection

In the event of a power failure

Are you affected by a power failure and need help?

Information for customers

Information about a blocked connection, faulty meter, how to complain, how and when we will contact you and much more.

Digital meters

You are interested in new electricity meters or needing additional information.

Meter replacing

You will get a new meter and needs more information.

Take us at our word.

We promise a secure energy supply and to promote sustainable energy generation for the good of our climate.

Our customer promises