Skip to main contentSkip to navigationSkip to search

Our service

Customer requests 030 49202 0294

Monday - Friday, 8am - 5pm

Power for
you and Berlin
at every time

meter reading

In the event of a power failure

Are you affected by a power failure and need help?

In dialogue with citizens

We offer a platform for dialogue during large-scale projects for construction measures

The right connection

Information for customers

Information about a blocked connection, faulty meter, how to complain, how and when we will contact you and much more.

Digital meters

You are interested in new electricity meters or needing additional information.

Customer portal

for inquiries about grid connection or construction site electricity or for registration of your solar plant / balcony system,  charging infrastructure (wall box) and heat pump

Meter replacing

You will get a new meter and needs more information.

Take us at our word.

We promise a secure energy supply and to promote sustainable energy generation for the good of our climate.

Our customer promises