Warning: Scammers!
There are currently scammers operating who are posing as our staff and trying to gain access to homes.
Power for
you and Berlin
at every time
24 hour fault management
24-hour fault management for Berlin – if the power goes out, we have information about the fault and can provide assistance.
Customer information
Information on current and important topics for customers, how to contact us or submit complaints
Information on installing, removing and replacing meters
Information on the installation, replacement and removal of meters, modern measuring equipment and smart metering systems.