To maintain and protect the integrity and compliance of the company, employees and contractual partners, we have a compliance program with an organizational framework for compliance.
Report hints and advice
We encourage all employees, consultants, contractors and external stakeholders to report any observed or suspected violation of a law or the code of conduct, the compliance program of the Stromnetz Berlin GmbH and an internal regulation. The reports can be made in various ways and anonymized if desired.
The information is treated with the utmost confidentiality. It is ensured that the interests of the whistleblower and the affected area are protected.
Chief Compliance Officer
The Chief Compliance Officer is a direct staff position of the management and is the contact person for all compliance matters of the Stromnetz BerlinGmbH and responsible for advising the management, employees, consultants, contractors and external stakeholders.
Please do not hesitate to contact the Chief Compliance Officer if you have any questions or if you want to send us a message.
Information can also be reported to the Stromnetz Berlin GmbH's independent ombudsman. The ombudsman is an external law firm with trusted lawyers who take on the duties of ombudspersons. The ombudspersons treat information received as strictly confidential in accordance with the legal obligation to maintain secrecy. At the request of the whistleblower, the information will be forwarded anonymously to the Chief Compliance Officer.
Contact Ombudsman Stromnetz Berlin GmbH
FS-PP Berlin Part mbB
Ombudsman: Dr. Rainer Frank
Potsdamer Platz 8
Confidential telephone: +49 30 318685933
Complaints from customers
The compliance program of the Stromnetz Berlin GmbH does not include the receipt of information and complaints from customers. Please use our complaint form for this.
Supplier Code of Conduct
Our code of conduct for suppliers defines the requirements and expectations for suppliers that we place on our suppliers. It is based on the principles of the UN Global Compact, the UN guidelines for companies and human rights and the OECD guidelines for multinational companies as well as other international standards, norms and guidelines.
The Supplier Code of Conduct applies to contractors and subcontractors.
We require our suppliers to comply with the code of conduct or an equivalent standard, in consultation with us, when doing business with the Stromnetz Berlin GmbH.