Skip to main contentSkip to navigationSkip to search

Our service

Customer requests 030 49202 0294

Monday - Friday, 8am - 5pm

Page not found

Unfortunately, the page that you searched for could not be found. Please try again via the navigation function or find the topic that you searched for among the following items.


Record meter status


Facts, figures & dates


Customer information

Our customer promises

It is important to us to meet your expectations of a secure energy supply and to promote sustainable energy generation for the good of our climate. Take us at our word.

How do we understand our customers?

We let you have a say! More about our citizens council.