Registration of a generation plant

1. Select an electrician (installer).
   You can use our Installers page to search for a registered electrical installation company.
2. Please provide the selected electrician with an e-mail address at which you can be contacted for the processing procedure.
3. The electrician then registers your generating system on our customer portal.
4. You can also register independently yourself on our customer portal. Please use the e-mail address you provided to the electrician (installer).
   Otherwise, you will receive an e-mail from us during processing with a link to register on the customer portal.
5. You will receive an e-mail from us to authorise the registration of the generating system during the process.
6. Please log on to the customer portal with your access data, approve the request for your electrician and confirm that the electrician is acting on your behalf.

Information on the compensation entitlements can be found on our Renewable energy page.

Important for your subsidy as per the German Renewable Energy Sources Act 2012 (EEG)

Please note that we require proof of registration with the German Federal Network Agency (BNetzA) when the system is commissioned and that the system must be entered in the Market master data register of the BNetzA.

1. You must first register before you can use the customer portal.
2. Via the customer portal, you can register the generating system for your customer.
3. Please clarify with your customer whether they are already registered on our customer portal and, if so, which e-mail address they used for this.
   If your customer is not yet registered, please have them provide you with an e-mail address.
   This e-mail address is used by the customer during the approval process.
4. Please document all details regarding the location of the system, the technical information of the system and the relevant customer data. This includes, in particular, the agreed e-mail address of your customer.
5. Your customer will receive an e-mail from us in which they are requested to access the customer portal in order to confirm the request and that you are acting on their behalf.
6. Following confirmation, we will check the data. If anything is missing, we will contact you.
7. Once we have received confirmation of the complete information, we will initiate the process of connecting the generating system.
8. The generating system can be connected. You must coordinate the commissioning of the PV system and the installation of the meter with us.

Important for the EEG subsidy

Please inform your customer that a subsidy as per the German Renewable Energy Sources Act 2012 (EEG) can only be granted after the system has been registered with the German Federal Network Agency (BNetzA) and entered in the Market master data register of the BNetzA.

Yes, customers/system operators and installers must register once on our customer portal in order to be able to use the portal.

However, registration is straightforward and you will be guided through the process on the portal: Register now

No, unfortunately that is not possible. Please speak to a friend or the person who is installing/setting up your system and ask for support.

Please provide the person planning and/or installing your system or your electrician with your valid e-mail address.

If you do not yet have your own customer account (at the e-mail address stated), you will receive a request to register at that e-mail address. You will then receive a mail to verify your request. All further information will then be provided on our customer portal.

No. The application must be submitted by the system builder/installer. Registration by the system operator is not possible for these systems.

Since 16 May 2024, registration for plug-in PV systems with a maximum output of 800 VA (_SAmax) has been carried out exclusively via the BNetzA's Market master data register.

Please note that only one system with a maximum inverter output of 800 VA is permitted per subscriber (meter).

Different technical requirements apply to a connected feed-in power of more than 30 kVA per grid connection point (grid connection). Please therefore discuss in advance with the co-owner(s) of the grid connection whether and how many kVA of inverter power are already available. The technical requirements can be found in VDE AR-N 4105:2018 and the technical connection conditions.

You can find the technical connection requirements here.

Yes, every three-phase meter we use is balancing. The quantities of electricity fed in and purchased are measured and the difference is taken into account for billing. This means that only the difference is paid/charged.

Yes, we or our contractors must be given access to the measuring point.

Meters with plug-in mounting are usually installed within a few minutes without interrupting the power supply. Other mounting types may take longer.

You can find more information on this on our website in the Meters section.

Electricity meters are typically installed in the hallway of most buildings, where you will also find the main fuses. If you live in a rented apartment and cannot find an electricity meter in your apartment, please contact your landlord. The meter number is printed directly on your meter. The meter number has the form 1XXXYYYYYYYYYY (digits and letters) or 12345678 (digits).

You can find further information on this here: Meter reading

If you wish to do this, two different meter panels with three-point mounting in cascade connection (MK 4.4) must be installed. Installation of a meter cascade using meters with plug-in mounting is not yet possible. You can find further information on the various measuring concepts here:

Measuring concepts in customer systems

Yes, commissioning must be carried out by a registered electrician in accordance with Section 13 of the German Low Voltage Connection Ordinance (NAV).

SEE is the German abbreviation for electricity generating unit (Stromerzeugungseinheit).

The EEG or KWK (CHP) number is the number of the system. EEG is an abbreviation for the German Renewable Energy Sources Act 2012 and is awarded for photovoltaic (PV), biomass and wind power plants. KWK is the German abbreviation for combined heat and power (CHP) and is awarded to systems that generate both heat and electricity.

The numbers are assigned from the market master data register in the course of registering a system of this kind.

You can enter the meter reading on our online meter portal: https://mein.stromnetz.berlin/web/zaehlerstand

or send us an e-mail for your feed-in meter(s) to [email protected]

Please send an e-mail to our mailbox [email protected] with a suggestion as to how much you think the discount should be adjusted. We will check your proposal and then adjust your discount appropriately based on experience with comparable systems.

Please send an e-mail to the mailbox [email protected] with the subject "Declaration of assignment" or "Free-of-charge provision". Opting out of compensation – i.e. choosing free-of-charge provision – is only possible for systems in accordance with the German Renewable Energy Sources Act 2012 (EEG) with an installed capacity of less than 400 kW or for EEG systems with a capacity of less than 200 kW commissioned after 1 January 2026.

Please notify us of the decommissioning of a generating system on our customer portal. You do not need to send an e-mail or fill out any forms for this. Please also enter the meter number, the SEE numbers and/or the market location number on the customer portal.

Yes, planners, system builders and installers must register once on our customer portal in order to be able to use the portal. However, registration is straightforward and you will be guided through the process on the portal: go to the customer portal.

Yes, we will take care of this. Simply ask the future system operator to provide you with an e-mail address.

If they do not yet have their own customer account (at the e-mail address stated), your customer will receive a request to register at that e-mail address. Your customer will then receive a mail to verify the request. The customer receives all further information on the customer portal itself.

The feed-in power of the connection is important here: Different technical requirements apply to a power of more than 30 kVA per grid connection point (grid connection). Please discuss with the co-owner/co-subscriber of the grid connection whether and how many kVA of inverter power are already available.

The technical requirements can be found in VDE AR-N 4105:2018 and the grid operator-specific technical connection conditions.

The information must be documented to the exact Wp (for example 4.625 kWp).

You can register a storage facility via our customer portal.

Yes, please always inform us of any changes to the technical equipment. At present, you can still send all the necessary information by e-mail to [email protected], including all registration documents in accordance with VDE 4105:2018-11. We are also currently working on implementing a portal-based solution for this.

If grid safety management and/or a key switch is required, commissioning will be carried out by Stromnetz Berlin. In exceptional cases, Stromnetz Berlin may also need to commission other systems. However, we will inform you and your customer of this in good time during the processing procedure.

Yes, the system cannot be approved without the fully completed and signed document.

Two meter panels with three-point mounting in cascade connection (MK 4.4) must be installed for this purpose. Installation of a meter cascade using meters with plug-in mounting is not currently possible. Please note our information on the various measuring concepts:

Measuring concepts for customer systems