The reporting of your meter reading via our online portal due to the VAT adjustment back to 19% as of 01.01.2021 is not possible.
Please contact your your power supplier for the reporting of your meter reading.
We take a reading from every electricity meter in Berlin at least once a year, if the connection user has not commissioned a reading by an alternative measurement service.
In most cases, we try to take meter readings in person and on site. If this is not possible or not provided for, e.g. a meter on an allotment, we will send the customer a request for them to read their own meter.
From 02.11.2020 no personally meter readings inside flats will done.
For upcoming meter reading we send a letter for self-reading with information for reporting of the meter reading.
This procedure should protect you and our reader from a possible infection.
If the meter reader can get access to the meter, i.e. if it is installed in a central space or a stairwell, he will take the reading without contacting you.
On the agreed meter reading date, you can notify us of your meter status yourself: