Online meter status
Advise your meter status.
Reading your electricity meter
We take a reading from every electricity meter in Berlin at least once a year, if the connection user has not commissioned a reading by an alternative measurement service.
In most cases, we try to take meter readings in person and on site. If this is not possible or not provided for, e.g. a meter on an allotment, we will send the customer a request for them to read their own meter.
The personally meter readings inside flats will done by employees of our service provider.
With your consent, the reader can enter your apartment and read the meter. It goes without saying that the reader wears a face mask and maintains the specified distances.
If the personal reading is not possible, we will send you a self-reading letter.
If the meter reader can get access to the meter, i.e. if it is installed in a central space or a stairwell, he will take the reading without contacting you.
On the agreed meter reading date, you can notify us of your meter status yourself:
Questions and answers