Lighting for streets and paths for your safety

Your safety on the streets and paths in Berlin is important to us. On behalf of the State of Berlin, we operate the public, electrical and gas-powered lighting systems.

Have you found a faulty street light?

Please inform us of the affected street lamp and the problem via the interactive map. Alternatively, you can also inform us by phone.

Report the fault immediately

  • Enter the location of the fault in the search field by typing the street, and house number if possible, and clicking on the search icon.
  • The street is displayed in the map section and you can move or enlarge the section if necessary. The lighting systems are indicated by different colored pins.
  • Please note that a known defective system is marked with a yellow, blue or red pin. You can then cancel the acquisition.
    By clicking on a green pin, you select the faulty system and automatically switch to the input form.
  • Please select the type of fault and add the mast number or a description as far as possible. You can also provide us with a photo.
  • On the following page you can give us your contact details if you have any questions.
  • With "Report malfunction" you send us the malfunction.