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Monday - Friday, 8am - 5pm

Lichtstörung

Have you noticed a light that is not working? You can use our Lichtstörung app to let us know at any time.

The Lichtstörung app gives you a way of reporting faults or damage to public street lighting systems in Berlin. Once your message is received, we will try to fix it as soon as possible.

App features:

  • Fault reporting for public street lighting systems
  • Identifying locations using addresses and maps
  • Supports GPS location searches
  • Option to attach a photo of the problem

App stores

Find information about current failure on our disturbance card and notes in case of interuptions and for a self check in case of fault.

App is available in German language only.

Lighting fault management

StörMeldung app is the mobile version of our web Portal.

Contact

Customer contacts

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