Customer requests
030 49202 0294
Monday - Friday, 8am - 5pm
Our online portals
We provide further online portals for information and services.
MeinStromnetz
Centralized access to our online portals for customer and service provider.
Meter status online
You wish to inform us of your meter status because
- you received notification from us, as the regional grid operator, of your annual meter reading,
- you wish to document your meter status on moving in or out, or
- you are changing your energy provider and wish to document the meter status at the time of the switch.
https://mein.stromnetz.berlin/web/zaehlerstand?language=en
Customer request
Please use our customer portal for a request.
https://mein.stromnetz.berlin/web/kundenanfrage?language=en
Load profile data online
A load profile meter is installed at your withdrawal point and you would like to view your load profile data.
https://lastgang-online.stromnetz.berlin/
Meter assembly portal
As an electrician, you want to exchange data with us about customer triggered meter assemblies.
www.stromnetz.berlin/zaehlermontage
Service Provider Portal
As a contract partner, you would like to document, process and invoice measures you undertake on our distribution grid.
https://dienstleister.stromnetz.berlin
Grid data (OpenData)
You want to view our published data about and on Berlin's energy distribution grid and potentially evaluate it.
As we are currently updating our grid data portal, a call to the grid data portal will be forwarded to the open data portal of the project WindNODE. You will find our data there in the category "Netzdaten Berlin" in the previous form and to the same extent.
More information about the project WindNODE can be found here.